Faq
1. How do I place an order?
You can browse products on our website, select the products you like and add them to the shopping cart. Fill in your delivery information on the checkout page and complete the payment.
2. What payment methods are supported?
We support multiple payment methods such as credit cards (Visa, MasterCard), PayPal, Apple Pay, etc.
3. How do I modify or cancel an order?
Before the order is shipped, you can modify or cancel the order by contacting our customer service team. Once the order is shipped, it cannot be cancelled.
4. When will my order be shipped?
We will process and ship your order within 1-3 business days after you place the order. You will receive an email with logistics tracking information.
5. How do I return or exchange the product?
If you are not satisfied with the product, you can apply for a return or exchange within 7 days after receiving the product. Please make sure that the product is unused and well packaged. Please refer to our return and exchange policy for
details.
You can browse products on our website, select the products you like and add them to the shopping cart. Fill in your delivery information on the checkout page and complete the payment.
2. What payment methods are supported?
We support multiple payment methods such as credit cards (Visa, MasterCard), PayPal, Apple Pay, etc.
3. How do I modify or cancel an order?
Before the order is shipped, you can modify or cancel the order by contacting our customer service team. Once the order is shipped, it cannot be cancelled.
4. When will my order be shipped?
We will process and ship your order within 1-3 business days after you place the order. You will receive an email with logistics tracking information.
5. How do I return or exchange the product?
If you are not satisfied with the product, you can apply for a return or exchange within 7 days after receiving the product. Please make sure that the product is unused and well packaged. Please refer to our return and exchange policy for
details.